CRU Dataport RTX Secure 410-QR Manuel de l'utilisateur - Page 8
Parcourez en ligne ou téléchargez le pdf Manuel de l'utilisateur pour {nom_de_la_catégorie} CRU Dataport RTX Secure 410-QR. CRU Dataport RTX Secure 410-QR 10 pages.
Également pour CRU Dataport RTX Secure 410-QR : Manuel de démarrage rapide (2 pages)
Imprimer la pageUnmount the RTX before powering it down by single-clicking the
green arrow icon on the task bar (in Windows XP) or the USB plug
icon with the green checkmark on the task bar (Windows Vista and
Windows 7), then selecting the proper
volume from the menu that pops up.
Windows will indicate when it is safe
to disconnect the RTX. Disconnecting
the unit without first ejecting it can
result in data loss.
9. RAID Is Not A Backup
Because your RTX features redundant RAID modes which protect against a
hard drive mechanical failure, it is an excellent part of any backup strategy.
However, a RAID is not, in itself, a backup strategy. Many things besides
hard drive failure can damage or erase your data:
• Corruption caused by unexpected disconnection during data access
(e.g. a cable is unplugged during a data transfer, or the computer
crashes or loses power while writing to the drives)
• Corruption or destruction caused by viruses or other malware
• Sabotage by a disgruntled employee or acquaintance
• Theft of your RTX
• Natural disasters such as fire, flooding, etc.
Considering these possibilities, any single copy of your important data
must always be considered at risk. That's why backing up is so important.
Follow the 3-2-1 backup rule. Data should exist in three different places
on two different storage media and at least one of those copies should be
maintained offsite.
Without an effective backup strategy, recovering data may be impossible,
or the cost of data recovery may be quite expensive. The CRU warranty
does not cover costs associated with data loss (nor do the warranties of
other hard drive manufacturers).
Plan accordingly and backup data to minimize downtime!
10. Encryption
• The RTX Secure uses full disk hardware encryption to encrypt the en-
tire contents of the drive - including the boot sector, operating system
and all files - without performance degradation.
• The encryption key must be installed prior to powering on the RTX Se-
cure for the data to be accessed on the drive. If the key is externally
connected to the Mini-USB Security Key Port and is not internally in-
stalled, then once it has been accepted, it may be removed and stored
in a safe location. Always store Security Keys apart from the data so
that in the event that the drive is lost or stolen, the data is protected.
• When a drive is formatted using an encryption key, the same or a
duplicate key must be used in order to access the data. There is no
"back door" to access the data; lost keys make data recovery virtually
impossible.
11. Frequently Asked Questions (FAQ)
Q: Is there a way to use Bypass Mode on certain bays and use
an encryption mode on others?
A: There is no way to bypass individual bays and set others to use an
encryption key.
Q: I used to see all of the drives in the RTX Secure mount on my
computer, but now only the top bay drive mounts. Why?
A: Check the encryption mode to make sure that it is set to Unique
Encrypted Mode. When the drives are encrypted with unique encryp-
tion keys, but the RTX Secure is set to Common Encrypted Mode,
only the top bay drive will mount. This is because the Security Key
can hold a unique 256-bit security value for up to 8 bays and only
the first value on the Security Key is used when the RTX Secure is
set to use Common Encrypted Mode. As a result, the first bay will be
accessible, but all other bays will fail the encryption check since the
first security value will not match the security values used to encrypt
the other drives.
Q: Why won't my hard drives mount on my computer?
A: First, ensure that you have properly connected the unit to power,
powered the unit on, and connected it to your host computer via
USB, eSATA, or FireWire 800.
If the drives are encrypted, make sure that Bypass Mode is not en-
gaged at power up. If it is, set the encryption mode to the appropri-
ate mode and then recycle power on the enclosure. If the drives are
not encrypted, then make sure that Bypass mode is engaged, or the
drives will not mount.
If the encryption mode is correct, check to make sure you are using
the correct Security Key. Then refer to Section 3.3 for the proper
procedure on starting up the RTX Secure with a Security Key.
If you are connected via eSATA, make sure you have eSATA drivers
properly installed in your operating system.
If none of these solutions work, try removing each drive from the RTX
Secure and reseating them in their TrayFree Bays. For any further
issues, please contact Technical Support.
Q: There is a problem with one bay's encryption status, but all
other drives' statuses are fine.
A: Individual encryption errors indicate an encryption engine failure. If
you experience this issue, please contact Technical Support.
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