Whirlpool 4KWTW4605FW0 Manuel d'utilisation et d'entretien - Page 12
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Troubleshooting
If you experience
Vibration or Off-Balance
Check the following for
proper installation or
see "Using Your Washer".
Noises
Clicking or metallic noises Objects caught in washer drain system.
Gurgling or humming
Humming
Water Leaks
Check the following for
proper installation:
Washer not performing as expected
Washer won't run or fill,
washer stops working,
or wash light remains
on (indicating that the
washer was unable to
fill appropriately)
12
First try the solutions suggested here to possibly avoid the cost of a service call.
Possible Causes
Feet may not be in contact with the floor
and locked.
Washer may not be level.
Load could be unbalanced.
Washer may be draining water.
Load sensing may be occurring.
Washer not level.
Fill hoses not attached tightly.
Fill hose washers.
Drain hose connection.
Check household plumbing for leaks
or clogged sink or drain.
Washer not loaded as recommended.
Check for proper water supply.
Solution
Front and rear feet must be in firm contact with floor,
and washer must be level to operate properly.
Check floor for flexing or sagging. If flooring is uneven,
a 19 mm (3/4") piece of plywood under your washer will
reduce sound.
See "Level the Washer" in "Installation Instructions."
Load dry items in loose heaps evenly around basket
wall. Adding wet items to washer or adding more water
to basket could unbalance washer.
Wash smaller loads to reduce imbalance.
Do not tightly pack. Avoid washing single items.
Use Jeans cycle and Heavy or Ex Heavy Soil Level for
oversized, non-absorbent items such as comforters or
poly-filled jackets. See "Cycle Guide."
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal
snaps, buckles, or zippers touch against the basket.
It is normal to hear the pump making a continuous
humming sound with periodic gurgling or surging as final
amounts of water are removed during the Drain & Spin
cycle.
You may hear the hum of the sensing spins after you have
started the washer. This is normal.
Water may splash off basket if washer is not level.
Check that load is not unbalanced or tightly packed.
Tighten fill-hose connection.
Make sure all 4 fill hose flat washers are properly seated.
Pull drain hose from washer cabinet and properly secure
it to drainpipe or laundry tub.
Do not place tape over drain opening.
Water can back up out of a clogged sink or drainpipe.
Check all household plumbing for leaks (laundry tubs,
drain pipe, water pipes, and faucets.)
Improper loading can cause basket to be out of alignment
and cause water to splash off tub. See "Using Your
Washer" for loading instructions.
Both hoses must be attached and have water flowing
to inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict
water flow.