Direct E-10 Manuel d'instruction - Page 3

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Noisy operation:

Air in pump housing / dry running, worn rotor bearing, debris in pump. TURN OFF IMMEDIATELY when noise is detected and

contact the supplier. This may prevent terminal failure of the pump.

Warranty

spatex warrants E-10 & E-14 (hereafter stated as the 'pump') shall be free from defects in materials & workmanship for a period

of 18 months from date of supply to OEM/wholesaler/resellers or 12 months from date of purchase to the end user, whichever

period ends first.

All pump warranty claims are subject to pump return to spatex for inspection to determine CAUSE OF FAILURE before any

warranty repair or replacement can be approved. All claims should be directed to the place of purchase in the first instance.

If the pump is found to be defective with a manufacturing fault within the warranty period, the pump will be repaired or

replaced, or in the case of wholesale or OEM customers a credit will be issued.

This warranty is void if the pump is altered or modified in any way by any person other than spatex, (including cord replacement

/ alteration) or if the product is not installed and used in accordance with these instructions, or if the pump has been subjected

to misuse, abuse, or neglect, including CORROSION OR WEAR CAUSED BY CHEMICAL ACTION or dry running. The pump is for use

in water applications in the spa / pool industry only. Use of this pump with any other medium or for any other application will

void warranty. This warranty is void if the pump label / identifying marks have been altered, defaced, or removed. spatex liability

under this warranty shall be limited to the repair and /or replacement at spatex discretion, of any pump, or part thereof without

charge including freight. Freight of the pump under claim is the responsibility of the sender and the current amount of freight

charged for outbound freight will be credited to the customer in compensation once a warranty claim is approved. It is expressly

understood & agreed that spatex shall not be liable or responsible for any costs incurred for labour, services, transportation, or

any other charges that may arise in connection with the removal of the pump and/or installation consequential (including but

not limited to, incidental or consequential damages for lost profits, lost sales, injury to person or property, or any other

incidental or consequential loss) resulting from the use or the inability to use the pump, and the user agrees that no other

remedy shall be available to it. The maximum liability under this warranty shall not exceed the spatex contract price of the

pump. In order to receive warranty consideration, the pump must be returned prepaid to spatex from the person/business that

made the original purchase, together with proof of purchase, reason for return, and description of installation & operating

conditions (photos may be requested). For warranty to be considered, all pumps returned to spatex must comply with the

following: (1) must have been originally sourced / purchased & fully paid for, through spatex;(2) must have prior spatex

authorisation and shipped with an Returned Goods Authority (RGA) number provided by spatex; (3) must be sent prepaid;(4) be

returned as supplied, with original cord still attached, and; (5) must be accompanied by warranty claim supporting

documentation. No pump will be accepted by spatex until the above requirements are satisfied. spatex's liability under this

warranty shall be in lieu of all warranties of fitness and in lieu of all warranties of merchantability. Before using, the user shall

determine the suitability of the pump for its intended use, and the user assumes all risk and liability whatsoever in connection

therewith. No-one is authorised to make any warranty of representation other than as described above, and buyer and/or user

may not rely on any other warranty or representation.

spatex will not cover any pump that was not purchased through spatex under this warranty. E-10 & E-14 pumps sourced through

alternate suppliers such as imported spa manufacturers, must have warranty processed through their respective suppliers. Such

pumps carry no Australian Approval unless covered under that manufacturers 'complete spa approval'.

Pumps returned for warranty claims that have warranty rejected are subject to freight & administration charges for return to

the customer.

All pumps or components repaired / replaced under warranty are surrendered to spatex.

Common pump failure causes that are NOT warrantable:

Dry running - operating the pump without sufficient water or flow will cause the bearing surfaces to overheat resulting in

irreparable damage to the carbon seal on the rear of the rotor and possible motor can damage. This in NOT warranted.

Chemical overdosing or imbalance, in fresh & salt applications (poor water quality) - the abrasive nature of water chemistry in

these situations results in the irreparable corrosion / wear of the bearing surfaces and motor can - This is NOT warranted.

Physical damage and rodent damage to pump / cords is NOT warranted. Nor is submersion or any other non manufacturing

defect.

Water entry to the motor - pumps are to be protected from water entry from flood, rain, or penetration in any way, including