Xerox 5550N - Phaser B/W Laser Printer Manuel de l'évaluateur - Page 14

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Xerox 5550N - Phaser B/W Laser Printer Manuel de l'évaluateur

Section 3: Configurations, Specifications, Supplies,

Support and Additional Information Sources

Unrivaled Service and Support

Behind every Xerox product is a large network

of customer support that's unrivaled in the

industry and available when you need it. Xerox

service professionals use leading-edge technolo-

gies to keep you up and running. They're even

linked to the engineers who designed your prod-

uct, so you can be confident when you choose

Xerox. And Genuine XEROX

readily available.

Total Satisfaction Guaranteed

The exclusive Xerox Total Satisfaction

Guarantee, recognized as unique in the indus-

try, covers every Phaser device that has been

continuously maintained by Xerox or its autho-

rized representatives under a Xerox express

warranty or Xerox maintenance agreement.

You decide when you're satisfied.

Xerox Office Services Support

Asset Management Services

• Asset Optimization and Tracking — Process

and tools to optimize an enterprise's office

output infrastructure and reduce

• Overall costs

• Break-Fix Management — Single point of

ownership and management for break-fix

service for all brands of office output devices

• Supplies Management — Process and tools to

procure, monitor and replenish all document-

related supplies proactively

Xerox Phaser 5550 Evaluator Guide

Imaging and Output Management Services

• Output Management — Single point of

management of office output from all

output devices, regardless of manufacturer

• Image Capture and Workflow — Cost-efficient

solutions for capturing, managing, retriev-

ing and distributing information into digital

repositories

supplies are always

Support Services

• Technology Procurement and Deployment —

A creative and flexible end-to-end print/com-

puter product acquisition solution that uses a

single-point-of-contact model while lowering

the total cost of acquisition

• Help Desk Services — A broad range of enter-

prise services managed through a centralized

single point of contact and delivered through

an on-site or off-site model

• End User Services — Microsoft software

implementation, IT project consulting, and

customer education

Access Managed Services

• Student and Library Patron Access — Custom

designed and implemented customer-man-

aged solutions for student and library patron

print access management

Additional Information Sources

What's in the box:

• Printer

• Toner cartridge (35,000 print capacity)

• Drum cartridge (60,000 print capacity)

• World kit (includes Software and documenta-

tion CD, Warranty booklet)

• Power Cord

Phaser 5550 Front Panel

• The front panel offers tools and information

pages to help with machine setup, feature

selections, operational problems, media feed

and supply issues.

On the web

Visit www.xerox.com/office for:

• Product, supplies and support information

• Downloading drivers

• Finding your local Xerox sales representative

• Online documentation

Visit www.xerox.com/office/support for:

Support and service information, including the

same troubleshooting Knowledge Base used

by Xerox Customer Support staff to provide the

latest technical information on:

• Application issues

• Errors

• Print-quality issues

• Troubleshooting