Xerox DocuMate 152i Manuel de l'utilisateur - Page 31
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Maintenance
Problem: The paper jams the ADF.
To reduce the number of paper jams, smooth and straighten the paper before scanning, and
adjust the guides to the paper size. Paper fed into the ADF at an angle can cause the feed
mechanism to jam. If paper jams are occurring more frequently, try cleaning the roller with a soft
cloth dampened with Isopropyl rubbing alcohol. Excessive dust on the roller can make it appear
worn and will cause issues feeding paper. See "Cleaning the Scanner" on page 16 for cleaning
instructions.
Problem: The ADF won't feed pages properly.
A dirty or worn ADF pad assembly or dirt on the roller can cause documents to feed in skewed at
an angle, or multiple pages to feed at the same time. Try cleaning the roller first. See "Cleaning the
Scanner" on page 16. If that doesn't solve the problem, the pad assembly may need to be
replaced. It is user replaceable. See "Replacing the ADF Pad Assembly" on page 18 for the steps to
replace the pad.
Problem: If the USB cable is disconnected during a scan, the scanner does not reconnect when
the USB cable is plugged back in.
Unplug the power cable from the scanner, and then plug it back in.
If the scanner does not reconnect:
1.
Unplug the power cable from the scanner.
2.
Restart your computer.
3.
After the restart is complete, plug the power cable back in.
Problem: The scans from the input tray are always crooked.
Make sure to align the paper guides to the edges of the paper.
Error Light Troubleshooting Codes
Normal Operation
•
Steady blue: indicates the scanner is ready to scan.
Slow flashing blue: indicates the scanner is in low power mode.
•
•
Rapid flashing blue: indicates the scanner is waking up from low power mode.
•
Steady red: the scanner is busy.
•
Flashing red: the scanner is reporting an error.
Error Codes
The status light indicates the current state of the scanner. If your scanner experiences hardware
problems, the status light turns red and will flash a specific number of times, pause, and then
repeat the same number of flashes. The number of flashes between pauses indicates the
hardware error code. The LED display will also flash an "E" then the error code number that
matches the status light's blinking pattern.
User Guide
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Xerox
DocuMate
152i
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