Xerox Nuvera 100 Manuel d'utilisation - Page 32

Parcourez en ligne ou téléchargez le pdf Manuel d'utilisation pour {nom_de_la_catégorie} Xerox Nuvera 100. Xerox Nuvera 100 34 pages. Production system
Également pour Xerox Nuvera 100 : Fiche technique (2 pages), Caractéristiques Manuel (34 pages), Manuel de planification (22 pages), Manuel de l'utilisateur (40 pages), Manuel de référence (2 pages), Manuel de planification (20 pages), Manuel de référence (42 pages), Référence rapide (2 pages), Manuel d'installation (2 pages), Manuel complémentaire (48 pages), Manuel de planification (38 pages), Manuel de planification (16 pages), Manuel de référence (2 pages), Spécifications (2 pages), Manuel de conseils et d'astuces (18 pages), Manuel de conseils et d'astuces (18 pages), Manuel de démarrage (26 pages), Manuel de démarrage (30 pages)

Problem solving

4- 2

•

Name of your printer, for example, DocuPrint 2000 Series180

EPS

•

Serial number of your printing system (a 9-digit alphanumeric

code located on the frame inside the printer, behind the narrow

door to the far left, on the front of the printer)

•

Problems you are experiencing

•

Whether the problem is an EPS or NPS/IPS problem

Additional information you may wish to note prior to calling

includes:

•

An explanation of how output differs from what was expected

•

An assessment of whether the symptoms follow a pattern or

occur randomly

Also note any special conditions that may be related to the

problem, such as:

•

New applications

•

Changes made to the software

•

Recent service performed

•

Previous conditions under which the application has printed

properly

Give this information to a customer service representative, who

will discuss the situation and give you an estimated time of arrival,

or assist you over the phone to resolve the problem.

NPS/IPS Extension Operations Guide