Xerox Nuvera 100 Manuel de conseils et d'astuces - Page 12

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Release Issues

Xerox Nuvera

New issues in this release for DS3500

CQ#46637 "Close top cover" status does not consistently

disappear after closing the top cover

Description

The Stacker Module "Close Top Cover" status message is not alwaysgoing away when you

close the top cover due to possible stray sheets in area 1-6.

Workaround

If the Stacker Module "Close Top Cover" status message is not going away when you close the

top cover, then please check Areas 1-6 for any stray sheets and remove them. If there are any

stray sheets the Stacker Module will not go ready and will not lower the "Close Top Cover"

status message.

Description

The DS3500 changes its stacker state incorrectly when the front door is closed or the stack tray

is lowered and empty.

Workaround

If the unload button is pressed when the DS3500 stacker tray is empty, the try will go to the

bottom position and the system will not be able to print.

To re-enable the ability to print, open and close the front door of the DS3500.

Description

If the "Run until full" option is enabled via the Stacker Limits window on a dual DS3500

system, the situation may arise where an auto switch between each DS3500 does not happen.

Instead, the machine goes into a continuous up/down state cycle.

Workaround

Set the stack limit tot eh number of sheets it takes to make a stack 13 inches (330 mm) high.

For example, if running 20# (75 gsm) bond, 3200 sheets are required to make a stack 13

inches (330 mm) in height. In this case, the stacker limit should be changed from the default

3500 sheets to 3200 sheets.

If the continuous up/down cycle state cycle, open the top cover of either DS3500 for at least

10 seconds and close the top cover.

3-2

Hints and Tips Guide