Blackberry INTERNET SERVICE Manuel de l'utilisateur - Page 20

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User Guide
I cannot remember the password for my BlackBerry email address
You can request the BlackBerry® Internet Service to send the password for your BlackBerry email address to your BlackBerry device.
1.
On the BlackBerry Internet Service web site, complete one of the following actions:
• On the Password Verification web page, click Forgot Password?
• On the Change Password web page, click Forgot Password?
2. Type the answer to your secret question.
3. Click Submit.
4. Click OK.
Related topics
About changing the password and secret question for your BlackBerry email address, 20
About switching devices, 31
I cannot create my BlackBerry email address
Perform the following actions:
• Verify that the user name you type contains supported characters.
• Verify that you do not have an existing BlackBerry email address.
18
Setting up a BlackBerry email address