Blackberry PRD-10459-016 - Enterprise Server For MS Exchange Manuel de démarrage - Page 3
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1
Preparing for the installation............................................................................................................................. 5
Overview............................................................................................................................................................. 5
Related resources.............................................................................................................................................. 5
System requirements........................................................................................................................................ 6
Operating system ...................................................................................................................................... 6
Hardware .................................................................................................................................................... 6
Messaging server....................................................................................................................................... 6
Network....................................................................................................................................................... 6
Database ......................................................................................................................................................7
Setting up a Microsoft Windows service account and mailbox...................................................................7
Create a Microsoft Exchange account and mailbox..............................................................................7
Set Microsoft Exchange Server permission for the service account...................................................7
Set Send As permission to enable BlackBerry users to send messages.............................................7
Set Local Security Policy permissions for the service account........................................................... 8
2
Installing the BlackBerry Enterprise Server and setting up a BlackBerry device.....................................9
Installing the BlackBerry Enterprise Server.................................................................................................. 9
Install the BlackBerry Enterprise Server ................................................................................................ 9
Setting up a BlackBerry device on the BlackBerry Enterprise Server......................................................10
A
Appendix A: Troubleshooting ............................................................................................................................ 11
Troubleshooting the installation process......................................................................................................11
The setup program does not install a third-party tool successfully ..................................................11
The "Previous version detected but no database available" message appears...............................11
The client access license key does not write to the database ............................................................11
The setup program does not prompt you to edit or confirm the MAPI profile................................ 12
The setup program needs access to the Microsoft .NET Framework Version 1.1 media ................ 12
B
Appendix B: Known issues .................................................................................................................................13
Known issues ....................................................................................................................................................13