Blackberry Presenter 1.2 Manuel de l'utilisateur - Page 14

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User Guide

Troubleshooting

I can't present a file

Try the following actions:
•
Verify that you installed the BlackBerry® Presenter smartphone software.
•
Verify that you plugged the BlackBerry Presenter into a power outlet and connected it to an external display.
•
Verify that you turned on the external display.

My presentation isn't appearing correctly

Try the following actions:
•
If you are using an S-video cable to connect to an external display, move the NTSC/PAL switch to the appropriate position.
•
If you are using a VGA cable to connect to an external display, try presenting using a lower screen resolution.
•
If the presentation is blurry, if possible, use a VGA cable instead of an S-video cable to connect to an external display.
•
If the presentation is not centered, return the external display to its default settings. For more information, see the documentation for your
external display.

My slide or page takes a long time to load

Try the following actions:
•
Reduce the number of pictures or animations on the slide in the Microsoft® PowerPoint® presentation.
•
Move some of the content to another slide or page.
Animations in my Microsoft PowerPoint presentation aren't displayed
correctly
Try the following actions:
•
Reduce the number of pictures or animations on the slides.
•
Move some of the content to another slide.
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Troubleshooting