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BlackBerry Professional Software Version 4.1 SP4B for Microsoft Exchange

Fixed issues

Key issues

SDR 189456

Previously, a security vulnerability existed in the PDF distiller of some released versions of the BlackBerry Attachment Service.

This vulnerability could have enabled a malicious individual to send an email message containing a specially crafted .pdf file,

which, when opened for viewing on a BlackBerry smartphone, could have caused memory corruption and could have possibly

led to arbitrary code execution on the computer that the BlackBerry Attachment Service runs on.

This issue has been resolved by an interim security software update. For more information, visit

to read article KB15766.

BlackBerry Messaging Agent

SDR 128830

Previously, if you installed the BlackBerry Professional Software in a Microsoft® Exchange 2007 environment, the installation

process did not complete successfully if the Microsoft Exchange server did not include public folders.

In BlackBerry Professional Software Version 4.1 SP4B, this issue is resolved when you create the public folder database. For

more information, read article 555851 from

technet.microsoft.com.

Known issues

Key issues

SDR 161104

When LDAP search is enabled, the BlackBerry Professional Software searches all Microsoft® Active Directory® partitions, even

after it locates a user's mailbox. This might put additional load on your Microsoft Exchange server.

SDR 161090

When LDAP search is enabled, the BlackBerry Professional Software searches defaultNamingContext twice when it starts. This

might put additional load on your Microsoft Exchange server.

SDR 157995

The BlackBerry Professional Software components, including the BlackBerry Messaging Agent, the BlackBerry Dispatcher, the

BlackBerry Router, the BlackBerry Synchronization Service, and the BlackBerry Policy Service, might stop responding because

of a logging error that occurs after the Microsoft® Windows® Daylight Saving Time (DST) patch is applied to the server that

hosts the BlackBerry Professional Software.

BlackBerry Attachment Service

SDR 203140,

The BlackBerry Attachment Service might stop responding while attempting to convert a badly formed file attachment that is

SDR 138248

compressed in .zip format.

SDR 139035

In certain circumstances, a text file that is larger than 4 KB does not display on the BlackBerry device, and the user receives a

"Document is empty" message.

BlackBerry Configuration Database

SDR 158538

If you view the information for the BlackBerry Configuration Database using the database management console, no information

is available for the MDSdailyStat, MDShourlyStat, and MDSmonthlyStat views.

SDR 146177

You are unable to upgrade the BlackBerry Configuration Database if you turn on database replication.

SDR 133048

If you create a software configuration and assign it to users, the BlackBerry Configuration Database might become corrupted

because of a Microsoft® SQL Server® issue.

SDR 132472

In certain circumstances, the BlackBerry Professional Software adds duplicate rows into the ITAdminQueue table.

SDR 95925

In certain circumstances, if a user's information is not successfully recorded in certain rows of the SyncDeviceMgmt table in the

BlackBerry Configuration Database, the user's BlackBerry device information is not displayed in the BlackBerry Manager.

BlackBerry Controller

SDR 165274

The BlackBerry Controller might not detect when the timer thread of the BlackBerry Messaging Agent stops responding and

therefore might not restart the BlackBerry Messaging Agent.

SDR 155101

In certain circumstances, if you stop and then restart the BlackBerry Controller, the BlackBerry Controller does not start the

BlackBerry Messaging Agent. As a result, users cannot send or receive messages.

SDR 137576

The BlackBerry Controller might not restart the BlackBerry Messaging Agent after 2 missed heartbeats.

BlackBerry Dispatcher

SDR 166533

If you restart the BlackBerry Dispatcher with no SRP connection, the dispSysHealthSRPTotalSecNotConnected SNMP object

might report an incorrect value.

www.microsoft.com/support

and read articles 123694 and 124270 from