Ctronics CTIPC Series Manuel de l'utilisateur - Page 10

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14.I do not have a router. How can I access the camera directly with my computer?

The camera has a fixed IP address: 192.168.1.88. You may connect the camera to your

computer directly by network cable, modify the IP address of your computer to 192.168.

1.20. Then you may input 192.168.1.88 in the browser of your computer to access the

camera.

15.I've enabled transmission of image and video to FTP server. However, I only

receive image in my FTP server. The alarm video is not saved on the server.

The camera has not enough memory to execute the task of video transmission to FTP

server. Please install SD card in the camera and the video transmission will be done.

16.I access the SD card and get the recorded video. But I cannot play it on my

computer.

Recorded videos are under H264 format which is our proprietary format. You may

download the software "HiPlayer" from Support – Download of our website

ctronics-tech.com

to play the video.

You may also download the software "FileConverter" to convert the video from H264 to

AVI.

17. My camera has been running normally in past months. However, it has been

disconnected since yesterday. How can I reconnect the camera?

Firstly, please make sure that there's no problem with your network. Secondly, please

check if the infrared Led can still light up at night. If no, there may be problem with power

supply and we recommend to replace the power adapter. If yes, please reset the camera

to factory default settings and connect the camera again. If the reset does not solve the

problem, please contact us by email and we'll give you a solution.

For any questions about your camera, please contact our service team by email

@ctronics-tech.com

. We'll reply to you within 24 hours.

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www.

support

-www.ctronics-tech.com-

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