Lenovo ThinkSERVER TS130 Informations sur la garantie et l'assistance - Page 14

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Lenovo ThinkSERVER TS130 Informations sur la garantie et l'assistance

• Problem determination - Trained service personnel are available to assist you

with determining a hardware problem and deciding what action is necessary to

fix the problem.

• Hardware repair - If the problem is caused by hardware under warranty,

trained service personnel are available to provide the applicable level of service.

• Engineering Change management - There might be changes that are

required after a product has been sold. Lenovo or your reseller will make

selected Engineering Changes (ECs) that apply to your hardware available.

The warranty does not cover the following:

• Replacement or use of parts not manufactured for or by Lenovo or

non-warranted Lenovo parts

• Identification of software problem sources

• Configuration of the Unified Extensible Firmware Interface (UEFI) Basic Input

Output System (BIOS) as part of an installation or upgrade

• Changes, modifications, or upgrades to device drivers

• Installation and maintenance of network operating systems (NOS)

• Installation and maintenance of application programs

See Chapter 3 "Lenovo Limited Warranty" on page 11 for the warranty type and

duration for your product. You must retain your proof of purchase to obtain

warranty service.

Worldwide Lenovo Support telephone list

Telephone numbers are subject to change without notice. The most up-to-date

telephone list for Lenovo Support is always available at:

http://www.lenovo.com/support/phone

Country or region

Africa

Argentina

Australia

Austria

Belgium

Bolivia

Brazil

Bulgaria

ThinkServer Warranty and Support Information

Telephone number

Africa: +44 (0)1475-555-055

South Africa: +0800-110756 (English, Afrikaans)

Central Africa: contact the nearest Business Partner

0800-666-0011 (Spanish)

1300-880-917 (English)

01-211-454-610 (German)

02-225-3611 (Dutch, French)

0800-10-0189 (Spanish)

Sao Paulo region: (11) 3889-8986

Outside Sao Paulo region: 0800-701-4815

(Brazilian Portuguese)

359-2-9734618

359-2-9693650