ClearClick HD Video Capture Box Ultimate Manuel de l'utilisateur et manuel rapide - Page 11

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Également pour ClearClick HD Video Capture Box Ultimate : Manuel de l'utilisateur et manuel de démarrage rapide (14 pages), Manuel de l'utilisateur et manuel de démarrage rapide (14 pages)

Troubleshooting

1. My video doesn't show up on the LCD.

Please make sure the HDMI or AV source input is connected properly.

Make sure the "Video Source" setting in the device menu is set correctly.

Make sure your HDMI cable is plugged into the "IN" port, not the "OUT"

port.

2. My SD card or USB drive isn't recognized by the device.

Please try another SD card or USB drive. We recommend using a fresh SD

card or USB drive that has not been used in other devices before. For

microSD cards, please make sure a good quality SD adapter is used.

3. The device freezes.

Hold down the power button for a full 10 seconds to shut down the device

and restart.

4. The device isn't recording.

Please make sure the proper source input is selected. (See #1)

Please make sure a storage device (USB drive or SD card) is inserted.

5. No sound from speaker or recording.

Please make sure the volume is unmuted & speaker/headset volume is

properly adjusted. Use the arrow keys on the device to adjust.

6. My recordings don't show up on my PC or Mac when I plug in the

device by USB.

With your SD card or USB drive inserted, connect the HD Video Capture

Device to your PC or Mac using a micro USB cable (not included). Make

sure you select "PC Storage Mode" on the device

7. Live streaming to PC doesn't work.