DKnight Big MagicBox Manuel de démarrage rapide - Page 8

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6. Troubleshooting.

Problem

Big MagicBox will not

turn on

Cannot pair the Big

MagicBox with my

Bluetooth device

Big MagicBox appears

on my device, but will

not connect

Could not find

Bluetooth driver for

my Laptop

Could not pair with

my MacBook

Bluetooth range is

short

Solution



Make sure the Big MagicBox has sufficient charge.



Make sure the power button is fully in the on position.

Please make sure that audio cable is plugged out when you are



trying the Bluetooth function.



Please make sure the speaker is not connected with any other

devices. (the speaker could only pair with 1 device at once)



The Big MagicBox will be automatically connected with the last

paired Bluetooth device. The best way is to disconnect the

Bluetooth of your other devices at first and try it again. (refer to

section 4)



Please make sure the speaker is not connected with any other

devices.



Disconnect the other device from the DKnight Big MagicBox.



Turn the Big MagicBox on and off.



Remove the Big MagicBox from the pairing list on the device and

then repair.

For some older generation laptop/desktop, the Bluetooth



driver on the laptop/desktop might not supported.

We are suggesting you to buy an external Bluetooth USB



adaptor for your computer to support Bluetooth usage.



Please update your MacBook to the new OS X 10.9 (Mavericks)



When you use BT connection between your MacBook and the

Bluetooth speaker,make sure that the Mac uses the Speaker as

an audio device.



For smartphone/pad, the straight line Bluetooth range varies

from 15-30fts depending on the Bluetooth driver and OS of the

paired device.



For laptop/desktop, the Bluetooth range will drop significantly

depending on the Bluetooth drive on the computer.



Since Bluetooth is a low power solution, obstacle between

speaker and the paired device will degrade the Bluetooth range

significantly.