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Ask Proxima ASK PROXIMA C95 Questions fréquemment posées

Try different cables. It could be a faulty cable.

If the color problem persists, check the cables for bent or broken pins. If any pins are damaged, the cable will need

to be replaced with an ASK Proxima-approved cable. Please contact ASK Proxima Technical Support for part

information.

Upgrade the projector system software. Click here for more information about software upgrades.

If the projector still will not display the image, it is possible that there is an internal problem that requires repair.

Take the projector to your dealer or contact ASK Proxima Technical Support.

NOTE

Color adjustment settings in the Basic > Advanced > Picture menu work only with video sources, and do not apply to

computer sources.

The image is cut in half or is cropped on one side.

Make sure the image is not digitally magnified. Press the Magnify button on the remote control to confirm the image

is the normal size.

Check your computer's resolution. This projector runs in XGA resolution (1024x768 pixels), and offers intelligent

compression for resolutions up to 1280 x 1024 (SXGA). It also can expand images at 640 x 480. Some desktop

computers run at a higher resolution than this, which can cause display problems.

For best results, make sure your computer is set to 1024 x 768 resolution. If you're using a laptop, disable the

internal display so the image appears on the projection screen only.

The image appears split or scrambled when coming back from Standby or Video mode into a PowerPoint

slideshow.

When bringing the projector out of Standby or Video mode, make sure that PowerPoint is not in the full-screen slideshow

mode. The projector is unable to establish a signal lock on the non-standard resolution of a PowerPoint slideshow.