Asko WMC63VACS Manuel d'utilisation - Page 13

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Troubleshooting

Error messages

The display indicates whether an error has

occurred during the program. After taking the

measures described below, turn off the machine

to exit error message mode.

The error messages that may be shown are:

The door is not closed

If the display shows Close the door, you tried to

start a program with the door open. Close the door

and the program will start.

Over filling

If the display indicates Over filling:

1. Shut off the water tap.

2. Contact the Customer Care Center at the

number listed at the bottom of this page!

Drainage error

If the display indicates a Drainage error, check:

• that no objects are stuck in the drainage hose

outlet.

• that the drain pump is not blocked by foreign

objects. Clean the pump (see the "Care and

cleaning" chapter).

• that there are no kinks in the drainage hose.

After taking corrective action, run the Drain

program or press the door opening button (key

symbol) to empty the machine. If this does not

resolve the problem, call the Customer Care

Center.

Water intake error

If the display indicates a Water inlet fault,

check:

Fault with water supply. Check:

• that the tap on the water pipe is open.

• that the filter in the machine's water intake is

not blocked.

1. Shut off the water tap.

2. Unscrew the hose.

3. Clean the filter in the intake valve on the

machine.

4. Screw the hose back on.

5. Turn on the tap.

6. Run the program again to check whether the

error has been fixed.

7. If the problem persists, contact the Customer

Care Center at the number listed at the bottom

of this page!

Door opening error

If the display indicates a Door opening error.

Contact the Customer Care Center at the number

listed at the bottom of this page!

Motor fault

If the display indicates a Motor fault. Contact the

Customer Care Center at the number listed at the

bottom of this page!

Customer Care Center

1-800-898-1879