Canon imageFORMULA DR-G1100 Production Document Scanner Panduan Servis - Halaman 9
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II. Service Authorization
For a Servicing Dealers or Reseller to receive and maintain authorization to service
the imageFORMULA DR-G1130/DR-G1100 Series, a current Authorized Servicer
Agreement and at least one (1) service technician certified on the imageFORMULA
DR-G1130/DR-G1100 Series. Servicing Dealers or Resellers meeting their
requirements will receive a new Schedule A included with their Authorized Servicer
Agreement.
III. Educational Training Offerings
A. Training Overview
The imageFORMULA DR-G1130/DR-G1100 Series eLearning Course provides
the service technician with the knowledge required for installing and maintaining
these scanners in the field. This course will focus on the scanning and feeding
improvements for the imageFORMULA DR-G1130/DR-G1100 Series.
B. Technician Certification
Successful completion of the imageFORMULA DR-G1130/DR-G1100 Series
Product Overview online course is required to service and support this model. The
Dealer location must maintain at least one (1) technician who has successfully
completed the imageFORMULA DR-G1130/DR-G1100 Series eLearning Course.
C. Who Should Take This Training
Field Technicians who are required to install, service, or support the
imageFORMULA DR-G1130/DR-G1100 Series machines must take this course
for certification.
Note: In keeping with our current support policy, only those technicians who have
currently completed the training program will be entitled to live, phone-based
support through or Technical Support Center (TSC). Self-Service Support
(software downloads, knowledgebase, support forums, technical publications) will
continue to be available through the Canon U.S.A. e-Support website
(http://www.support.cusa.canon.com) for all technicians (refer to the Technical
Support section for entitlement details).
D. Prerequisites
The
imageFORMULA
Scanners online course is the prerequisite training before taking the
imageFORMULA DR-G1130/DR-G1100 Series eLearning Course.
E. What You Will Learn
New features and functional changes of the imageFORMULA DR-G1130/DR-
G1100 will be explained.
imageFORMULA DR-G1130/DR-G1100 Series Service Guide
Rev. 1
imageFORMULA DR-G1130/DR-G1100 Series Service Guide
DR9050C/7550C/6050C
Series
eLearning
April 2013
Course
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