Amplico Impact-C Panduan Pengguna - Halaman 8
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Halaman Cetak5.6 Keyboard problems
STEP 1 - CHECK THE KEYBOARD CABLE
Ensure that the keyboard cable is firmly connected to the computer.
Shut down the PC, reconnect the keyboard cable as shown on the setup diagram for your computer, and then
restart the computer.
Check the cable connector for bent or broken pins and for damaged or frayed cables.
Straighten bent pins.
Remove keyboard extension cables and connect the keyboard directly to the computer.
STEP 2 - TEST THE KEYBOARD
Connect a properly working keyboard to the computer, and try using the keyboard.
STEP 3 - RUN THE HARDWARE TROUBLESHOOTER
Click the 'Start' button and click 'Help and Support'.
Type 'hardware troubleshooter' in the Search field and click the arrow to start the search.
Click 'Hardware Troubleshooter' in the Search Results list.
In the Hardware Troubleshooter list, click 'I need to resolve a hardware conflict on my computer', and click
'Next'.
Follow the on-screen instructions
STEP 4 - CONTACT TECHNICAL SUPPORT
If none of the previous steps have resolved your problem, please call the Amplicon technical support line on
0844 324 0617.
5.7 Mouse problems
STEP 1 - CLEAN THE MOUSE
If your screen cursor skips or moves abnormally, clean the mouse. To clean a non-optical mouse:
Turn the retainer ring on the underside of your mouse anti-clockwise, and then remove the ball.
Wipe the ball with a clean, lint-free cloth.
Blow carefully into the ball cage to dislodge dust and lint.
If the rollers inside the ball cage are dirty, clean the rollers with a cotton swab moistened lightly with isopropyl
alcohol.
Re-centre the rollers in their channels if they are misaligned. Ensure that fluff from the swab is not left on the
rollers.
Replace the ball and retainer ring, and turn the retainer ring clockwise until it clicks into place.
STEP 2 - CHECK THE MOUSE CABLE
Remove mouse extension cables, if used, and connect the mouse directly to the computer.
Reconnect the mouse cable as shown on the setup diagram for your computer.
STEP 3 - RESTART THE COMPUTER
Simultaneously press <Ctrl><Esc> to display the Start menu.
Type 'u', press the keyboard arrow keys to highlight 'Shut down' or 'Turn Off', and then press <Enter>.
After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for your
computer.
Start the computer.
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