Comcast DPC3939B Panduan Memulai Cepat - Halaman 6

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WiFi Connectivity Tips

If you're having trouble connecting a WiFi device

networks (or if neither network appears in the available networks list), try the following

tips in order. After trying a tip, see if you can connect to your network by repeating

Steps 2A-2F (p. 3-4). If you can't connect, try the next tip.

If none of the above tips resolve your connection issue, reset the Business Wireless

Gateway.

Resetting the Gateway will disrupt Business Internet services for a minute

Caution:

or two.

Where you put the Business Wireless Gateway in your business can affect your

connectivity, range (operating distance), and performance of connected WiFi devices

. For optimal results from the Business Wireless Gateway, follow these guidelines

to identify the ideal location.

• Place the Business Wireless Gateway in an upright, elevated location (closest to the

center of where you'll typically use your Wi-Fi devices).

• Minimize the number of walls and ceilings between the Business Wireless Gateway

and your WiFi devices.

• Place the Business Wireless Gateway away from electronics that may cause

interference (such as cordless phone bases).

Tip 1. Move the WiFi device next to the Business Wireless Gateway.

Tip 2. On the WiFi device, turn the WiFi setting off and then on.

Tip 3. Restart the WiFi device by powering off and then on.

Following are two ways to reset the Business Wireless Gateway.

• Use a thin object to press the Reset button on the back panel.

Hold for 2-5 seconds, and then release.

Caution: H olding the Reset button for 15 seconds or more will

restore default factory settings. Any changes you've made

to the Business Wireless Gateway (such as passwords,

content controls, or firewall settings) will

be lost.

to your 2.4 and 5 GHz WiFi