Bosch HBG5785 0B Series Buku Petunjuk - Halaman 30

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Customer service

4Customer service

O ur after-sales service is there for you if your appliance

C u s t o m e r s e r v i c e

needs to be repaired. We will always find an

appropriate solution, also in order to avoid after-sales

personnel having to make unnecessary visits.

E number and FD number

When calling us, please quote the full product number

(E no.) and the production number (FD no.) so that we

can provide you with the correct advice. The rating plate

bearing these numbers can be found when you open

the appliance door.

On some appliances with a steam-assisted cooking

function, you will find the rating plate behind the control

panel.

To save time, you can make a note of the numbers for

your appliance and the telephone number of the after-

sales service in the space below in case you need

them.

E no.

After-sales service O

Please note that a visit from an after-sales service

engineer is not free of charge in the event that the

appliance has been misused, even during the warranty

period.

Please find the contact data of all countries in the

enclosed customer service list.

To book an engineer visit and product advice

0344 892 8979

Calls charged at local or mobile rate.

01450 2655

0.03 € per minute at peak. Off peak 0.0088 €

per minute.

Rely on the professionalism of the manufacturer. You

can therefore be sure that the repair is carried out by

trained service technicians who carry original spare

parts for your appliances.

FD no.

PProgrammes

Y ou can prepare food very easily using the various

P r o g r a m m e s

programmes. Simply select a programme and the

appliance will apply the optimal settings for you.

To achieve good results, the cooking compartment

must not be too hot. Allow the cooking compartment to

cool before starting the programme.

Cookware

Follow the instructions provided by the cookware

manufacturer.

Suitable cookware:

Use cookware that is heat-resistant up to 300 °C.

Glass or glass ceramic cookware is best. The grill can

heat through the glass lid and the roast will become

nice and crispy on the outside.

Roasting dishes made from stainless steel are not

ideal.Their shiny surface reflects a high proportion of

the radiated heat.The food will brown less readily and

the meat will be less well done. If you are using a

stainless steel roasting dish, remove the lid once the

programme has come to an end. Grill the meat at grill

setting 3 for an additional 8 to 10 minutes.

The food will brown more quickly from below if you use

a roasting dish made of enamelled steel, cast iron or

die-cast aluminium.Add a little more liquid.

If the gravy is too light or too dark, add less or

Tip:

more liquid next time.

Unsuitable cookware:

Cookware made of bright, shiny aluminium, unglazed

clay or plastic, and cookware with plastic handles, is

not suitable.

Size of the cookware:

The roast should cover around two thirds of the

cookware base.This will ensure that you get good meat

juices.

The distance between the meat and the lid should be at

least 3 cm. The meat may expand as it roasts.

Preparing food

Use frozen products straight from the freezer. For meat

dishes, use fresh food, ideally at fridge temperature.

Very lean meat will remain more succulent if it is

Tip:

covered with rashers of bacon.

Weigh your food. You need the weight in order to set

the programme. Always round up to the nearest weight.

Place the cookware onto the wire rack. Always place

the ovenware into the cooking compartment without

preheating it.