Dreame H11 MAX Faqs - Halaman 10

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2. The roller brush cover, filter, and clean water tank have not been installed in place; Please

check and install those correctly.

4. Why does the H11 MAX make the strange noise?

1. There might be too much water in the dirty water tank; Please empty it in time;

2. The main suction opening might be blocked; Check and clear any blockage.

5. What should I do if The battery status indicator does not light up while charging?

1. Please make sure the power adapter is plugged in properly and connect to the base normally;

2. Please place the H11 MAX back to the base again.

6. Why does the self-clean fail?

1. The roller brush might be blocked, please open the cover and clear the blockage;

2. Make sure the vacuum is charging and the battery is over 10% before activating the self-clean

mode;

3. Confirm the dirty water tank is installed correctly and not full;

4. Check if the clean water tank is installed correctly and not empty.

7. Why does no water flow come out of the vacuum when cleaning?

1. Please check if the clean water tank is installed properly and fill the clean water tank;

2. Please confirm whether the vacuum is in water absorption mode;

8. Why does the vacuum fail to turn on?

1. The handle assembly has not been installed in place; Please reinstall the handle assembly;

2. The vacuum is out of battery or low on power. Please fully charge the vacuum first, then

continue to use it;

3. The roller brush has not been installed in place, or the roller brush is stuck. Please reinstall or

clean the roller brush;

4. The dirty water tank has not been installed in place or fully; Please reinstall it and empty it.