Drew Technologies AVIT Panduan Memulai Cepat - Halaman 11

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Troubleshooting and Support

Ask the following questions:

Does AVIT have power, and is the green power LED illuminated?

Is the battery or power supply voltage between 7VDC and 32VDC, with correct polarity?

Could any firewall software be interfering with the Ethernet port?

Are you using the correct Ethernet cable: black for LAN, or blue for direct laptop connection?

Is the green status light illuminated for Ethernet or wireless?

If these issues have been addressed, verified, and you are still having trouble, please email

If you are using Ethernet and would like to reset configuration to default, go to http://avit/, select "Boot

Options" and click the "Load Factory Default Settings" button. Use the default username root and password

powerful when requested.

For troubleshooting purposes, you can enable debugging by running the following command at a

Windows command prompt:

dir > %TEMP%\DebugPlusEnable.txt

To disable debugging, run:

del %TEMP%\DebugPlusEnable.txt

Be aware that debug files can be large and slow down J2534 applications. The debug logs will be in

%TEMP%. This is usually C:\Documents and Settings\USERNAME\Local Settings\Temp.

Your AVIT contains field-upgradeable firmware. Updates are regularly released which: include new

features, improve performance, and correct problems. Please visit the DrewTech download page at:

http://www.drewtech.com/downloads

To update the AVIT firmware: Apply power to AVIT. Load the configuration webpage in a web browser,

and follow the instructions for selecting and uploading a new firmware file.

To update the PC driver: click on the Installer link like a new installation.

There are two ways to do this:

1) Run an AVIT sample application and see if it connects. (Get sample applications from the Drew Tech

website.)

2) Try to connect to the AVIT web page. Consult the networking section above for details.

If neither of these works, try:

Turning off any firewall/antivirus software.

•

Picking a different connection method. For example, try the fixed IP addressing mode. See the

•

AVIT Manual for details.

Using recovery mode to make sure the AVIT is configured correctly. Recovery mode is entered by

•

holding down the front button during power-on. See the AVIT Manual for details on recovery.