Bose Home Speaker 300 Manual - Halaman 37

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Halaman Cetak

SYMPTOM

Speaker doesn't connect

to Wi-Fi network

Intermittent or no audio

TRO UBL E SH OOT I NG

SOLUTION

In the Bose Music app, select the correct network name and enter

network password.

Make sure the speaker and your mobile device are connected to

the same Wi-Fi network.

If your Wi-Fi network information has changed, see page 15.

Enable Wi-Fi on the device you are using for setup .

Close other open applications on your mobile device.

If your router supports both 2.4GHz and 5GHz bands, make sure

both your mobile device and the speaker are connecting to the

same band.

NOTE: Bose recommends giving each band a unique name to

make sure you're connecting to the correct band.

Reset the router.

Uninstall the Bose Music app on your mobile device. Unplug

the power cord, wait 30 seconds, and firmly plug it into the

AC (mains) outlet. Download the Bose Music app and

restart setup.

Increase the volume on the speaker and mobile device.

Stop other audio or video streaming applications.

Switch to a different source.

Play audio from a different application or music service.

Make sure you're using a compatible Bluetooth mobile device.

NOTE: You can't connect Bluetooth headphones to

the speaker.

Restart your mobile device.

Unplug the power cord, wait 30 seconds, and firmly plug it back

in to the AC (mains) outlet.

Move your speaker closer to your mobile device.

Move your speaker closer to your router.

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