Anker 25W Panduan Selamat Datang - Halaman 4

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FAQ & Solutions

1. What is the difference between the different output ports?

PowerIQ™ charging ports: Capable of charging any device at full speed

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Standard charging ports: Capable of charging most Android phones

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and iPhones with iOS 5 or later at full speed and many other devices.

2. What if the Anker 5-port Desktop Charger is not charging my

device(s)?

A. Check to ensure that your device is USB-powered with an input

current between 0 and 3A and a voltage input of 5V.

B. Check to ensure that the power cord is connected to an active wall

outlet and also firmly connected to the Anker 5-port Desktop Charger.

3. How do I check my device's input current and voltage?

Please refer to your device's user manual, original OEM charging adapter,

or contact the manufacturer to determine this information.

4. My device charges at 1 Amp, will this charger's 3 Amp output harm

it?

No, the charger will only supply the maximum charge current allowed by

your device up to 3 Amps.

Warranty

Our company provides customers with a warranty of

the date of purchase.

For any inquiries or comments concerning our products, please send an

email to [email protected], and we will respond to you as soon as

possible. If there is any quality-related issue with the product, you may

request a REPLACEMENT OR REFUND by submitting a request form at

www.ianker.com/support.

Statement

We're only able to provide after-sales service for purchases made

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directly from Anker. If you purchased through a different retailer,

please contact them for any exchange or refund requests.

Please note that unauthorized reselling of Anker products is

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prohibited.

18 MONTHS

from