Highland heat Kompakt 16 Panduan Pengguna - Halaman 16
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6. Warranty conditions
When selling the boiler, the seller must familiarize the buyer with
the terms of the warranty.
1. The manufacturer provides:
• 4-year warranty for the tightness of the boiler heat exchanger.
• 2-year warranty for the included parts.
2. The boiler installation scheme must ensure a return water
temperature of at least 60˚C.
3. Boiler connection must be performed only by a qualified
specialist.
4. During the warranty period, the manufacturer undertakes
to carry out free of charge elimination of malfunctions, if they
occurred due to the fault of the manufacturer.
5. The warranty does not apply to:
• Failure to submit purchase documents.
• Violation of installation, operating instructions or warranty
conditions requirements.
• In case of mechanical damage to the boiler.
• After determining that the boiler has been repaired by an
outsider.
• In case of natural disasters.
6. Defects detected during the warranty period will be
eliminated within 21 working days from the date of the
complaint.
7. Costs related to service calls and repairs, if it is determined
that the warranty conditions have been violated, are covered
by the buyer.
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