HighPoint RocketStor SMART RAID Panduan Pengguna - Halaman 19

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8. Customer Support

If you encounter any problems while utilizing the RocketStor SMART RAID, or have any questions about

this or any other HighPoint product, contact our Customer Support Department using our online Support

Portal:

http://www.highpoint-tech.com/websupport

Troubleshooting Checklist

Before contacting our Customer Support department, via the Web Support Portal:



Make sure the latest driver and RocketStor RAID Management software has been installed for the

RocketStor SMART RAID. The latest updates are available from



Prepare a list of the computer system's hardware and software (Mac Pro system model, memory, other

PCI-E devices/host adapters, OS X revision, applications)

http://www.hptmac.com