Majestic Appliances MJ-9200D Panduan Pemilik - Halaman 13

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Remote Locations

In certain cases, even the largest appliance manufacturers do not have service in remote

locations. Having product in a home is one thing. Having appliances in a home that moves all

the time is another. Majestic has taken serveral important steps to accommodate this difficult

situation. Service knowledge on demand™ is one such step that only Majestic offers. Often

applaince dealers who service traditional home appliances can view our training movies online

and make a repair where no other option would be available. But after all of these steps are

exhasuted Majestic Appliances may have to request that an RV Owner drive to the nearest

authorized service dealer in order for us to provide service.

Improper installations, by owners or dealers are the responsibility of the installer. Majestic is

happy to provide technical support in such cases. Service costs and travel expense will be paid

by the owner and negotiated between the owner and the installer. Please run your machine

after it is initially installed through all cycles to verify that the machine works and has

been installed according to installation guidelines.

Preparing your appliance for service

MAJESTIC™ has hundreds of service agents all over the country including

a partnership with the Sears Network of Appliance Service, with over 15,000

service agents. Call us on our toll free hotline (1-800-678-8002) and we

will serve your needs. Remember that if your service call is the result of

component failure we will be happy to cover it under your warranty. If it

is not, you will be charged for the time and travel. Our call center is

available Monday through Friday from 8:00 am to 5:00 PM. You will find our

technicians helpful, knowledgeable and friendly and available from 7 am to

3:30 Pacific time.

PREPARING YOUR APPLIANCE - Your Majestic Appliance may have

been installed in a home, condominium or apartment. Clothes, detergent

and other items must be cleared away and units must be accessible. RV

or Marine installations require that the owner remove trim, doors and other

items as well as repositioning the machine to make the back accessible.

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