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Halaman Cetak

ENGLISH

IKEA GUARANTEE

How long is the IKEA guarantee valid?

This guarantee is valid for five years from the

original date of purchase of your appliance at

IKEA Pty Ltd,

ABN 84 006 270 757 or at Cebas Pty Ltd, ABN

15 009 156 003. The original sales receipt, is

required as proof of purchase. If service work is

carried out under guarantee, this will not extend

the guarantee period for the appliance.

Who will execute the service?

IKEA Authorized Service Centre will provide the

service through its own service operations or

Authorized Service Centre network.

Contact IKEA for further information.

• If you encounter any trouble with theappliance

and wish to register a servicecall or make

a claim, please refer toww.ikea.com.au for

your local store aftersales customer service

center phonenumber, online email and

opening timesor refer to the phone numbers

shownbelow.

The principal address and contact details in

Australia are:

IKEA Authorized Service Centre at

www.IKEA.com.au or

• For Queensland, New South Wales

andVictorian customers please contact:

IKEA Pty Ltd

IKEA Service OfficeL1 Clock Tower, 630 Princes

HighwayTempe, NSW 2044

Victoria:(03) 8523 2154

New South Wales: (02) 8020 6641

Queensland: (07) 3380 6800

IKEA Perth: (08) 9201 4532

IKEA Adelaide: (08) 8154 4532

• For Western Australian and SouthAustralian

cutomers please contact:

Cebas Pty Ltd

8c Sunray Drive,

Innaloo WA 6018 Australian

IKEA Perth: (08) 9201 4532

IKEA Adelaide: (08)8154 4532

What does this guarantee cover?

The guarantee covers applicable faults of the

appliance, which have been caused by faulty

construction or material faults from the date

of purchase from IKEA. This guarantee applies

to domestic use only. The products have been

designed and tested for domestic purposes only

and this guarantee does not cover damage

arising from use of the Product in a commercial

environment. The exceptions are specified under

the headline "What is not covered under this

guarantee?" Within the guarantee period, the

costs to remedy the fault e.g. repairs, parts,

labour and travel will be covered, provided that

the appliance is accessible for repair without

special expenditure. Replaced parts become the

property of IKEA.

The guarantee exists only if the appliance

complies and is installed in accordance with:

• The technical specifications.

• The Assembly Instructions and usermanual

Safety Information.

IKEA's guarantee is subject to Australian

Consumer Law - see Schedule 2 to Competition

and Consumer Act, 2010. This guarantee is in

addition to (and does not exclude, restrict or

modify in any way) any non-excludable statutory

warranties in Australia.

What will IKEA do to correct the problem?

IKEA appointed service provider will examine

the product and decide, at its sole discretion, if

it is covered under this guarantee. If considered

covered, IKEA service provider or its authorized

service partner through its own service

operations, will then, at its sole discretion, either

repair the defective product or replace it with the

same or a comparable product.

What is not covered under this guarantee?

• What is not covered under this guarantee?

• Normal wear and tear.

• Deliberate or negligent damage,damage

caused by failure to observeoperating and

maintenance instructions,incorrect installation

or by connectionto the wrong voltage, damage

causedby chemical or electrochemical

reaction,rust, abrasion or scratching, corrosion

orwater damage including but not limitedto

damage caused by excessive lime inthe

water supply, damage caused byabnormal

environmental conditions.

• Damage caused from the use of theappliance