IKEA LAGAN Manual - Halaman 22

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Halaman Cetak

IKEA LIMITED GUARANTEE

How long is the IKEA guarantee valid?

This guarantee is valid for five (5) years from the original date of purchase of Your appliance at IKEA, unless the

appliance is named LAGAN or TILLREDA in which case two (2) years of guarantee apply. The original sales receipt is

required as proof of purchase. If service work is carried out under guarantee, this will not extend the guarantee

period for the appliance.

Who will execute the service?

IKEA "Service Provider" will provide the service through its own service operations or authorized service partner

network.

What does this guarantee cover?

The guarantee covers faults of the appliance which have been caused by faulty construction or material faults from

the date of purchase from IKEA. This guarantee applies to domestic use only. Some exceptions not guaranteed are

specified under the headline "What is not covered under this guarantee?" Within the guarantee period, the costs to

remedy the fault (e.g., repairs, parts, labour and travel) will be covered, provided that the appliance is accessible for

repair without special expenditure. On these conditions the local regulations are applicable. Replaced parts become

the property of IKEA.

What will IKEA do to correct the problem?

IKEA appointed Service Provider will examine the product and decide, at its sole discretion, if it is covered under this

guarantee. If considered covered, IKEA Service Provider or its authorized service partner through its own service

operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a

comparable product.

What is not covered under this guarantee?

• Normal wear and tear.

• Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect

installation or by connection to the wrong voltage, damage caused by chemical or electrochemical reaction, rust,

corrosion or water damage including but not limited to damage caused by excessive lime in the water supply,

damage caused by abnormal environmental conditions.

• Consumable parts including batteries and lamps.

• Non-functional and decorative parts which do not affect normal use of the appliance, including any scratches and

possible colour differences.

• Accidental damage caused by foreign objects or substances and cleaning or unblocking of filters, drainage

systems or soap drawers.

• Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes,

seals, lamps and lamp covers, screens, knobs, casings and parts of casings. Unless such damages can be proved to

have been caused by production faults.

• Cases where no fault could be found during a technician's visit.

• Repairs not carried out by our appointed service providers and/or an authorized service contractual partner or

where non-original parts have been used.

• Repairs caused by installation which is faulty or not according to specification.

• The use of the appliance in a non-domestic environment i.e. professional use.

• Transportation damages. If a customer transports the product to his home or another address, IKEA is not liable

for any damage that may occur during transport. However, if IKEA delivers the product to the customer's delivery

address, then damage to the product that occurs during this delivery will be covered by IKEA.

• Cost for carrying out the initial installation of the IKEA appliance. However, if an IKEA appointed Service Provider

or its authorized service partner repairs or replaces the appliance under the terms of this guarantee, the appointed

Service Provider or its authorized service partner will reinstall the repaired appliance or install the replacement, if

necessary.