original sales receipt is required as proof of
purchase. If service work is carried out
under guarantee, this will not extend the
ENGLISH
guarantee period for the appliance.
Which appliances are not covered by the
IKEA five (5) years guarantee?
The range of appliances named LAGAN .
IKEA GUARANTEE
Who will execute the service?
How long is the IKEA guarantee valid?
IKEA service provider will provide the serv-
This guarantee is valid for five (5) years from the
ice through its own service operations or
original date of purchase of Your appliance at
authorized service partner network. Contact
IKEA Pty Ltd, ABN 84006270757 or at Cebas Pty
IKEA for further information.
Ltd, ABN 15 009 156 003 (Both Trading as IKEA)
unless the appliance is named LAGAN in which
If you encounter any trouble with the
case two (2) years of guarantee apply. The origi-
appliance and wish to register a service call
• Children of less than 3 years should be
nal sales receipt is required as proof of purchase.
or make a claim, please refer to
kept away unless continuously
If service work is carried out under guarantee,
www.ikea.com.au for your local store after
supervised.
this will not extend the guarantee period for the
appliance.
Which appliances are not covered by the
IKEA five (5) years guarantee?
The range of appliances named LAGAN .
Who will execute the service?
IKEA service provider will provide the service
through its own service operations or authorized
service partner network. Contact IKEA for further
information.
If you encounter any trouble with the appliance
and wish to register a service call or make a
claim, please refer to www.ikea.com.au for your
local store after sales customer service center
sales customer service center phone
phone number, online email and opening times.
number, online email and opening times.
The principal address and contact details in
The principal address and contact details in
Australia are:
Australia are:
For Queensland, New South Wales, and
For Queensland, New South Wales, and Victo-
Victorian customers please contact:
rian customers please contact:
IKEA Pty Ltd
IKEA Pty Ltd
IKEA Service Office
L1 Clock Tower, 630 Princes Highway
Tempe, NSW 2044
Contact - IKEA Customer Service at
www.IKEA.com.au
For Western Australian and South
Australian customers please contact:
Cebas Pty Ltd
IKEA Pty Ltd
IKEA Service Office
L1 Clock Tower, 630 Princes Highway
Tempe, NSW 2044
Contact - IKEA Customer Service at
www.IKEA.com.au
For Western Australian and South
For Western Australian and South Australian
Australian customers please contact:
customers please contact:
5
Cebas Pty Ltd
8c Sunray Drive, Innaloo WA 6018
Australia
Contact - IKEA Customer Service at
www.IKEA.com.au
What does this guarantee cover?
The guarantee covers faults of the appliance,
which have been caused by faulty construction
or material faults from the date of purchase from
IKEA. This guarantee applies to domestic use
only. The products have been designed and
tested for domestic purposes only and this guar-
antee does not cover damage arising from use
of the Product in a commercial environment.
The exceptions are specified under the headline
"What is not covered under this guarantee?"
Within the guarantee period, the costs to reme-
dy the fault e.g. repairs, parts, labour and travel
will be covered, provided that the appliance is
accessible for repair without special expenditure.
Replaced parts become the property of IKEA.
The guarantee exists only if the appliance com-
plies and is installed in accordance with:
• The technical specifications.
• The Assembly Instructions and user manual
Safety Information.
IKEA's guarantee is subject to Australian Con-
sumer Law - see Schedule 2 to Competition and
Consumer Act, 2010. This guarantee is in addition
to (and does not exclude, restrict or modify in
any way) any non-excludable statutory warran-
ties in Australia.
What will IKEA do to correct the problem?
IKEA appointed service provider will examine
the product and decide, at its sole discretion, if it
is covered under this guarantee.
They will notify you as to whether your claim
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