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Avaya 9620 Deskphone Edition Panduan Referensi Cepat

Transferring Calls

Features on an Active Line. When a line is active, the
Hold, Conf, Transfer and Drop buttons display in
the Softkey area
For the instructions below where "Dial the Number..." is stated, you
may instead Press either Call Log or Contacts, select a number and
Press OK.
Transfer a Call (Blind/Push Transfer)
1. Press Transfer
2. Dial the number to which the call will be transferred
3. Press Complete and Hang Up
To stop the transfer, press Cancel to return to your original party
If you make a dialing error, press Clear to re-enter the number
Transfer a Call & Connect/Conference Parties
1. Press Conf
2. Dial the number to which the call will be transferred
3. Wait for the party to answer, announce call
4. Press Join Introduce Parties and Hang Up
To stop the transfer, press Cancel to return to your original party
If you make a dialing error, press Clear to re-enter the number
Transfer a Call into Voice Mail:
• For Calls Answered Through Coverage, Call
Pickup, or Bridged Line
1. Verify the caller dialed the number of the desired
party
2. Press Transfer and Enter
3. Press Complete and Hang Up
• For Calls to Another Party Answered on Your Line
1. Press Transfer
2. Dial the Express Messaging number for the
Voice Mail system of the desired party
USERS
AUDIX
Modular Messaging
3. Follow the prompts & Press Complete Hang Up

Conference Calls

You can have a total of 6 lines on a conference call.
Set up Conference Calls
1. Have the first participant on the line
2. Press Conf or Add as indicated on screen
3. Dial the next participant
Issued January 9, 2009 – JT Massey
(#89)
ECLH
UNIV.
6-5828
8-9090
6-5930
8-8090
9620 IP-Telephone
4. Press Join
5. Continue until all parties have been added
Displaying Dropping & Muting Parties on a
Conference
1. To List Parties - Press More Details
2. Scroll to the party using the Navigator buttons
3. To then Mute an Outside Party
- Press Silence
»
Note: The muted party may un-mute
»
themselves by pressing (#) on their phone.
Press Refresh Silence to re-mute them
Conferencing Between Two Lines
st
1. Place the 1
line on Hold
2. Answer or connect to the 2
3. Press Conf
4. Select/Depress the button of the 1
5. Press Join Introduce the Parties
Using the Call Log Features – Up to 100 Entries
1. Press the Call Log button to display All Calls
2. Use the arrow keys to move to Missed, Answered or
Outgoing calls
Press Call to call a displayed number
Press Details to view details of the number
Press +Contacts to add this number to your Contacts list
Press More to Delete a number or Clear All to clear the
log
Contacts Features – Up to 250 Entries
View Contacts Details
1. Press the Contacts button
2. Select the contact to be viewed or speak the Contact
name for automatic call completion
3. Press Details to view contact information
Add a New Contact
1. Press the Contacts button
2. Press New
3. Enter the name using the dial pad
4. Press Clear to delete all text
5. Use the navigation arrows to scroll to the next field
6. Enter the telephone number (reminder: dial 9 to get
an outside line)
7. Press OK
nd
line
st
line
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