Quick VoIP and Voice Mail Information
VoIP
Online tutorial for 9620/9630/9640 Avaya IP phones:
http://support.avaya.com/elmodocs2/one-X_Deskphone_Edition/9630Interactive_FinalV5.html
Voice Mail
• New Voice Mail Access Number: x55300 (301.405.5300 from off-campus)
• Default password is 20742
• Press 2 to get messages
• Press 0 to listen to message
• Press 1 to respond to message
• Press # to save
• Press *D (*3) to delete
• Press 3 to administer personal greetings
• Press 1 to record new messages
• Press 5 to customize your mailbox
• Press *H (*4) for help
• Express Mailbox: x55555 - for quickly leaving another voice mail user a message without ringing their phone
(only available for new VoIP/voice mail system users).
• New Voice Mail Web Interface:
• Log On = your five-digit campus extension
• Password = your numerical voice mail password
• You can receive voice mail via e-mail. See set-up instructions below.
Speech Access
(Use speech commands to place calls, access voice mail, and more.)
• Number: x55900 (301.405.5900 from off-campus)
• Speech Access Web Interface:
• Account Number = your five-digit campus extension
• Password = your voice mail password
• See online help on Speech Access Web page.
How to setup an e-mail client to receive voice mail from the new voice mail server:
(Voice mail will arrive as an e-mail with a WAV file attachment.)
• You will need to add a new IMAP connection to your existing e-mail client using the following parameters:
• Incoming server type: IMAP
• Incoming server ID: voicemail.umd.edu
• Incoming user name: enter your five-digit campus extension
• You must set your e-mail client to connect to the voice mail server via a secure (SSL) IMAP connection. If
using the Mozilla Thunderbird e-mail client, this option is selectable under "Server Settings" within the
"Account Settings" window. If using Microsoft Outlook, this option is selectable in the "Advanced" tab of the
"E-mail Settings" window.
• For general help on configuring Thunderbird and Outlook e-mail clients, refer to the following links:
• Mozilla Thunderbird -
• Microsoft Outlook -
www.voicemail.umd.edu
www.speechaccess.umd.edu
www.helpdesk.umd.edu/documents/4/4463/
www.helpdesk.umd.edu/documents/4/4049/
06-09-2008
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