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Wireless LAN.book Page 19 Wednesday, November 28, 2001 11:30 AM
Troubleshooting
This chapter contains troubleshooting information, including causes and actions, for problems you may find while
using this device.
TROUBLESHOOTING TABLE
Problem
An exclamation
mark (!) or cross
(x) is attached to
[Intersil PRISM
Wireless LAN PCI
Card].
Other computers
are not displayed
when the
[Network
Computer] icon is
double-clicked.
Possible Cause
A failure to
Restart the computer.
recognize the
device.
A failure in
Restart the computer.
installing the
driver.
You did not enter
Make sure that you enter user name and password and click
the password
[OK] when starting Windows 98. If you forget your pass-
when Windows 98
word, enter another user name. A new user name and pass-
started. You clicked
word is registered in the computer.
[Cancel] or [ESC]
when User Name/
Password window
was shown.
The network has
Check the setting for the protocol, workgroup, and sharing.
not been set up
To check this, you need a different procedure, depending
correctly.
upon the operating system that you use. Refer to the appro-
priate section of this manual.
It takes time before
Perform the following steps to search for the computer.
the network is
Click [Start] -> [Search] -> [Other Computers].
searched and the
Enter the computer name that you are connecting to in
computer
[Name], and click [Search].
connected is
Double-click the icon of the computer that has been
displayed.
searched.
A failure in
Make sure that the driver is correctly installed.
installing the
driver.
The TCP/IP
Make sure that the TCP/IP protocol is installed. To check this,
protocol is not
you need a different procedure, depending on the operating
installed, or, the IP
system that you use. Refer to the appropriate section of this
address is not set
manual.
correctly.
T r o u b l e s h o o t i n g
Possible Solution
19