No.
3
A misconfigured firewall between the
Admin Tool or Web browser and the scan-
ner, is denying access with HTTP/HTTPS
protocol.
4
The URL of the target scanner is not regis-
tered as a trusted site.
5
In Internet Explorer, in the "Tools" menu,
"Internet Options", [Security] tab, the secu-
rity level for the corresponding zone is set as
"High", or in [Custom level], "Scripting",
"Active scripting" is set to "Prompt" or "Dis-
able".
6
The scanner is in standby mode.
Problem
If there is a firewall between the computer running the
Admin Tool or Web browser and the scanner, check that it
settings are not preventing access.
Set the scanner URL as a trusted site for Internet Explorer. In
Internet Explorer, set the following settings in the "Tools"
menu, "Internet Options". In the [Security] tab, select
[Trusted sites]. Press the [Sites] button, enter the URL of the
scanner in the "Add this website to the zone" field, and press
the [Add] button.
When connecting using the scanner name, the connection
will be an intranet connection. When connecting using an IP
address, it will be an internet connection.
In Internet Explorer, in the "Tools" menu, "Internet
Options", try the following settings for the corresponding
zone.
To enable "Active scripting", set in one of the following
ways:
In the [Security] tab, set the required "Security level
for this zone" to "Medium".
In the [Security] tab, click the [Custom level] button.
Then, set the "Scripting", "Active scripting" to
"Enable".
If connecting via the Internet zone, on the [Privacy] tab,
set the level to below "Medium High".
Delete temporary internet files in either of the following
ways:
For Internet Explorer 6.0 (Service Pack 2 or later)
On the [General] tab, press the [Delete Files] button on
[Temporary Internet files].
For Internet Explorer 7
On the [General] tab, press the [Delete] button on [Brows-
ing history], and press the [Delete files] button on [Tem-
porary Internet Files].
For Internet Explorer 8 or Internet Explorer 9
On the [General] tab, press the [Delete] button on [Brows-
ing history], then select the [Temporary Internet files]
check box and press the [Delete] button.
For Internet Explorer 10
On the [General] tab, press the [Delete] button on [Brows-
ing history], then select the [Temporary Internet files and
website files] check box and press the [Delete] button.
Press the startup button to start the scanner.
27
Action
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