CPI ALIO Pro Panduan Teknisi - Halaman 7
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Halaman Cetak
Alio Pro Card Reader
2.2
Visual Checks
Alio Pro Housing:
• Physical damage to any of the housing
• Excessive scratches to any of the housing
• Damage to any Connectors / USB socket / LAN socket
• Indication of liquid damage or liquid ingress
• Damage to fixing screw threads (
Alio Pro LCD Screen:
• Visible damage to the LCD screen
• Scratches to the LCD screen
2.3
Self-Diagnostics
To access
Press the 'Service' button on the rear of the Alio Pro card reader
If the password code does not work contact
The serial number (S/N) can be found on the label below the 'Service' button.
Self-Diagnostics Tests available:
• Test the Insert Card contact
• Test the Contactless RFID
• Test the Touch Screen
• Test the Internal Buzzer
• Test the function LEDs
• Test the Mag Stripe (region dependent)
• Proximity Test (not supported yet)
Replace the Alio Pro card reader – and return to a CPI Service Partner (see CPI website for details)
Contact
The serial number (S/N) can be found on the label below the 'Service' button.
01_CPI_Alio Pro Card Reader_Technician Guide_Troubleshooting_V1.4_EN
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Enter the password code "
(Note: This password code and functionality may be subject to change in future software releases)
Press the 'Home' Icon and then 'Diagnostics' Icon followed by the choice of 'Self Diagnostic Test' Icon
There is no automatic lockout if the password code has been entered incorrectly numerous times.
To ensure the compliance with the Payment Card Industry (PCI), PIN Transaction Security (PTS), the
standard Alio Pro card reader has built in anti-intrusion security features that will disable all operation in
the event the unit is opened or vandalized.
Do not unscrew the six security screws. Any attempt to open the unit will render the unit inoperable, void
any warranty and require return to CPI for repair.
and provide the device serial number and details of the reported error.
" and then press the Yellow arrow
and provide the device serial number and details of the reported error.
Published by CPI
Architecture and Process Flow
7