Dell UltraSharp U2421HE Panduan Servis - Halaman 17

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Problem

What you

experience

The LAN port is

OS setting or

not functioning

cable connection

issue

5. Trouble Shooting Instructions

Possible solutions

• Ensure that the latest BIOS and drivers for your

computer are installed on your computer.

• Ensure that the RealTek Gigabit Ethernet Controller

is installed in the Windows Device Manager.

• If your BIOS Setup has a LAN/GBE Enabled/

Disabled option, make sure it is set to Enabled.

• Ensure that the Ethernet cable is connected

securely on the monitor and the hub/router/firewall.

• Check the status LED of the Ethernet cable to

confirm connectivity. Re-connect both ends of the

Ethernet cable if the LED is not lit.

• First power off the Computer and unplug the

Type-C cable and power cord of the monitor. Then,

power on the computer, plug in the monitor power

cord and Type-C cable.