Christie UHD751-P Panduan Servis - Halaman 18

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Disruption during playback or slow reactions

While content is playing on the display panel, the video is disrupted or slow to play.
Resolution
•
Ensure the display panels are at least three meters away from microwave ovens, mobile
telephones, Bluetooth-enabled devices, or any other Wi-Fi compatible devices.
•
Change the active channel on the WLAN router.

Internet connection not available

The display panel cannot connect to the internet.
Resolution
•
Ensure the display panel wireless connection is allowed through the network firewall.
•
The MAC address of the display panel is authenticated each time when connecting to the
internet. If the MAC address of the computer or modem is permanently registered, it is
possible that the display panel might not connect to the internet. Because the display panel
has its own MAC address, the internet service provider cannot validate the MAC address of the
display panel. For this reason, the display panel cannot connect to the internet.
Contact the internet service provider and request information on how to connect a different
device, such as the display panel, to the internet.

Audio video sharing not working

Audio and video cannot be shared to the display panel.
Resolution
•
Ensure the display panel wireless connection is allowed through the network firewall.
•
The MAC address of the display panel is authenticated each time when connecting to the
internet. If the MAC address of the computer or modem is permanently registered, it is
possible that the display panel might not connect to the internet. Because the display panel
has its own MAC address, the internet service provider cannot validate the MAC address of the
display panel. For this reason, the display panel cannot connect to the internet.
Contact the internet service provider and request information on how to connect a different
device, such as the display panel, to the internet.
UHD751-P Service Guide
020-102686-01 Rev. 1 (01-2018)
Copyright
2018 Christie Digital Systems USA Inc. All rights reserved.
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Troubleshooting
18