HP 378927-B21 Quickspecs - Halaman 7

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QuickSpecs

Standard Features

Service and Support

This product is covered by a global limited warranty and supported by HP Services and a worldwide

network of HP Authorized Channel Partners. Hardware diagnostic support and repair is available for

three years from date of purchase. Support for software and initial setup is available for 90 days from

date of purchase. Additional support may be covered under the warranty or available for an additional

fee. Enhancements to warranty services are available through HP Care Pack services or customized

service agreements.

NOTE:

NOTE: Server Blade Limited Warranty includes 3 year Parts, 3 year Labor, 3-year on-site support. This

NOTE:

warranty supports the HP ProLiant BL20p, HP ProLiant 25p, HP ProLiant 40 and HP ProLiant 45p Server

Blades.

NOTE: Server Blade Limited Warranty includes 3 year Parts, 1 year Labor, 1-year on-site support. This

NOTE:

warranty supports the HP ProLiant BL30p and HP ProLiant 35p Server Blades.

NOTE:

NOTE: Server Blade Enclosure Limited Warranty includes 3 year Parts, 3 year Labor, 3-year on-site

support. Additional information regarding worldwide limited warranty and technical support is available

at:

HP Care Pack services provide total care and support expertise with committed response designed to

meet your IT and business needs.

HP Care Pack services for HP BladeSystem p-Class server blade enclosure covers the enclosure

including patch panels, HP supported Ethernet interconnects, power enclosure with power supplies and

power distribution.

To fully capitalize on your HP BladeSystem servers' capabilities requires a service partner who thoroughly

understands your server technology and systems environment. HP Services, an industry leader in

provision of multi vender support solutions provides a range of support services designed to meet the

varying needs of business. Whether an SMB or large global corporation HP has a HP BladeSystem

server support offer to help you speedily deploy and maximize system uptime.

Recommended Service

Recommended Service - Simplify ProLiant solution implementation, maintenance and management.

Recommended Service

Enhanced Service - Optimize service level to increase IT performance and availability

Enhanced Service

Installation & Start-Up service for HP BladeSystem Infrastructure plus HP BladeSystem Enhanced Network

Installation and Start-UP as per the Customer Description and/or Data Sheet. To be delivered on a

scheduled basis 8am-5pm, M-F, excluding HP holidays.

For a complete listing of service offerings and information visit:

http://www.hp.com/services/bladesystemservices

http://www.hp.com/go/proliant/carepack

http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html

Support Service

Support Service - 4-Hour Response Coverage, 3-Year, 24 x 7, Same Business Day

Support Service

Deployment Service - Installation and Start Up for HP BladeSystem Infrastructure

Deployment Service

Support Service

Support Service - HP Proactive BladeSystem Service, 1-Year

Support Service

Deployment Service - Enhanced Network Installation and Start-up for HP BladeSystem Switches

Deployment Service

DA - 12331

Worldwide — Version 4 — September 12, 2007

HP BladeSystem p-Class Interconnect Components

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