HP StorageWorks XP10000 - Disk Array Panduan Konfigurasi - Halaman 26

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Error condition

The disk array performs a self reboot

because the disk array was busy or

it logged a panic message.

The disk array responds "Not Ready"

or the disk array has displayed "Not

Ready" and timed out.

The host detects a parity error.

The host hangs or devices are

declared and the host hangs.

Calling the HP support center

If you are unable to resolve an error condition, contact the HP support center for assistance.

Telephone numbers for worldwide technical support are listed on the HP support web site:

http://www.hp.com/support/.

Be sure to have the following information available:

•

Technical support registration number (if applicable)

•

Product serial numbers

•

Product model names and numbers

•

Applicable error messages

•

Operating system type and revision level

•

Detailed, specific questions

For continuous quality improvement, calls may be recorded or monitored.

Troubleshooting

Recommended action

Reboot the host.

Contact HP.

Check the FCA and make sure it was installed properly. Reboot the

host.

Make sure there are no duplicate disk array TIDs and that disk array

TIDs do not conflict with any host TIDs.