© 2008 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
● 48 Ethernet 10/100 ports and two 10/100/1000TX uplinks
WS-C2960-48TT-L
● 1 RU fixed-configuration
● LAN Lite Image installed
● 48 Ethernet 10/100 ports and 2 dual-purpose uplinks (each dual-purpose uplink port has one
WS-C2960-48TC-S
10/100/1000 Ethernet port and 1 SFP-based Gigabit Ethernet port, 1 port active)
● 1 RU fixed-configuration
● LAN Lite image installed
RCKMNT-1RU=
Spare rack-mount kit for the Cisco Catalyst 2960 Series
RCKMNT-REC-1RU=
1 RU recessed rack-mount kit for the Cisco Catalyst 2960 Series
GLC-LH-SM=
1000BASE-LX/LH SFP transceiver module for MMF and SMF, 1300-nm wavelength
GLC-SX-MM=
1000BASE-SX SFP transceiver module for MMF, 850-nm wavelength
GLC-T=
1000BASE-T SFP transceiver module for Category 5 copper wire
GLC-GE-100FX=
100BASE-FX SFP module for Gigabit Ethernet ports, 1310-nm wavelength, 2 km over MMF
GLC-FE-100FX=
100BASE-FX SFP module for 100-Mb ports, 1310-nm wavelength, 2 km over MMF
CAB-SM-LCSC-1M
1m fiber single-mode LC-to-SC connectors
CAB-SM-LCSC-5M
5m fiber single-mode LC-to-SC connectors
Service and Support
Table 7 lists the features of the Cisco services and support programs.
Table 7.
Cisco Services and Support Programs
Service
Cisco Smart Care Service
Type of Service
Proactive networkwide
monitoring, assessments, and
notifications
● 8 x 5 x next business
Advanced
Hardware
day (NBD)
Replacement
● 8 x 5 x 4
Onsite Engineer
Cisco Technical
24 x 7 access
Assistance Center
(TAC) Hotline
Cisco.com
Smart Care portal
Knowledge Base
and Tools
Operating System
Ongoing updates
and Application
Software
Eligible Devices
SMB-class products
Delivered By
Delivered by Cisco certified
partner and Cisco collaboratively
To help you realize the most value from your Cisco network investments, Cisco provides award-
winning technical support services. With a Cisco technical services contract, you can gain access
to Cisco technical experts, as well as industry-leading Cisco tools and resources to help you
increase your operational efficiency, control costs, and maintain optimal network performance and
reliability.
Cisco SMARTnet Service
Cisco Smart Foundation
Service
Responsive device coverage
Responsive device coverage
● 8 x 5 x NBD
● 8 x 5 x 4
● 24 x 7 x 4 and/or 24 x 7 x 2
(onsite parts replacement
and installation)
Only with onsite option
24 x 7 access
Business hours (8 a.m.–5 p.m.)
access to special SMB TAC
(access levels vary by region)
Full access
Cisco.com SMB knowledge
base
Ongoing updates and upgrades
Operating system software
updates
All
Select SMB-class data products
Cisco
Cisco
Data Sheet
● 8 x 5 x NBD
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