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Chapter 43

Cisco Unified IP Phones

Unselected Softkeys—Lists softkeys that are associated with a call state. This field lists the

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unselected, optional softkeys of the call state that displays in the Select a Call State to Configure

drop-down list box. The softkeys that are listed in this field get added to the Selected Softkeys field

by using the right arrows. You can add the Undefined softkey more than once to the Selected Softkey

list. Choosing Undefined results in a blank softkey on the Cisco Unified IP Phone.

Selected Softkeys—Lists softkeys that are associated with the chosen call state. This field lists the

•

chosen softkeys of the call state that displays in the Select a Call State to Configure drop-down list

box. The maximum number of softkeys in this field cannot exceed 16. See

softkey layout.

Cisco recommends that a softkey remain in the same position for each call state. This provides the user

Note

with consistency and ease of use; for example, the More softkey always appears in the fourth softkey

position from the left for each call state.

Figure 43-1

OL-14153-01

Sample Softkey Layout

Softkey 1

Softkey 2

Softkey 3

Softkey 4

Softkey 5

Softkey 6

Softkey 7

Softkey 8

Softkey 9

Softkey 10

Softkey 11

Softkey 12

Softkey 13

Softkey 14

Softkey 15

Softkey 16

Column 1

Column 2

Column 3

Column 4

Cisco Unified CallManager System Guide

Softkey Templates

Figure 43-1

for a sample

43-19