Common Phone Tasks
Place a call
Go off-hook before or after
dialing a number.
Redial a number
Press Redial.
Switch to handset
Pick up the handset.
during a call
Switch to speaker or
Press
headset during a call
hang up the handset.
Mute and un-mute a
Press
call
View call history
Press
History.
Hold and resume a call Press
and press it again to resume
the held call.
Transfer a call to new
Press
number
number, then press it again.
Place an intercom
Press the Intercom button,
call
then enter a number if
necessary. Speak after you
hear the tone.
Start a standard
Press
conference call
participant, then press it
again.
Silence the ring for an
Press the Volume button
incoming call
down once.
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Q
UICK
or
, then
.
> Call
, to hold a call
Cisco IP Phone 7821, 7841,
, enter the
and 7861 for Cisco Unified
Communications Manager
10.0 (SIP)
, dial the
Softkeys
Phone Screen Icons
Buttons
Common Phone Tasks
OL-20187-01
R
EFERENCE
Softkeys
All Calls
Lists all missed, placed, and received
calls.
Answer
Answer a call.
Apply
Confirm a ringtone selection.
Call
Initiate a call.
Callback
Receive notification when a busy
extension becomes available.
Cancel
Cancel an action or exit a screen
without applying changes.
Clear
Clear all values.
Delete
Delete an entry from Call History.
Del Call
Delete a call from Call History.
Details
Opens the Details for a multiparty
call in the Missed, Placed, and
Received Call records.
Dial
Dial a selected number.
Divert
Send or redirect a call to voicemail or
to a predetermined phone number.
Edit
Modify a name or email address.
EditDial
Modify a number.
Exit
Return to the previous screen.
Fwd
Setup/cancel call forwarding.
All/Fwd
OFF
GPickup
Answer a call that is ringing in
another group or on another line.
Log Out
Sign out of Personal Directory.
Meet Me
Host a Meet Me conference call.
Missed
Open the record of missed calls.
More
Display additional softkeys.
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