Cisco 7965G - Unified IP Phone VoIP Panduan Pengguna - Halaman 10

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Cisco 7965G - Unified IP Phone VoIP Panduan Pengguna

TRANSFER A CALL ("Consultative" Transfer):

Do the following as appropriate
Press TRNSFR soft Key
Dial 5-digit extension (for internal calls)
Wait for the answer, then announce the caller
If the new party will accept the call, press the TRNSFR soft key, then hang up
If the new party rejects the call, press RESUME soft key to reconnect to caller
To abort an attempted transfer before it is answered
o Press the ENDCALL soft key to stop the transfer
o Press the RESUME soft key, to return to the original caller

RESUME CALL:

Do the following as appropriate
Press RESUME soft key
Use NAVIGATION button to select from multiple calls, then press Resume Key
Press the LINE Button for the call you want to retrieve

CONFERENCE CALL SETUP:

During call, press MORE soft key (if CONFRN soft key not visible)
Press CONFRN soft key to place original call on hold and start a new call
When second call connects, press CONFRN soft key again
Repeat process to add additional parties to the Conference Call
To Conference 2 callers that are both on your phone already:
o One of the 2 calls is already on HOLD on a Line Button, one of the calls is Active
o Press the CONFRN soft key
o Press the Line button that is on HOLD to set up the 3-party conference.

CONFERENCE CALL TERMINATION:

Press the ENDCALL soft key to terminate a conference call
To keep the call active, but terminate individuals on the call;
o Press MORE soft key
o Press CONFLIST soft key and Highlight the individual
o Press REMOVE soft key
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