Cisco 7970 Series Panduan Telepon - Halaman 23

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Using Hold and Resume

Only one call can be active at any given time; all other calls must be placed on hold.

If you...

Want to put a call on hold

Want to remove a call from

hold

Have multiple calls on

multiple lines on hold

Tips

• Engaging the Hold feature typically generates music or a beeping tone. For this reason, avoid

putting a conference call on hold.

Using Mute

Mute disables the audio input for your handset, headset, speakerphone, and external microphone.

With Mute enabled, you can hear other parties on a call but they cannot hear you.

If you want to...

Toggle Mute on

Toggle Mute off

Cisco IP Phone 7970

Then...

Make sure the call you want to put on hold is highlighted and press

Hold.

Make sure the call you want to remove from hold is highlighted and

press Resume or

Press

(a blinking line button). If necessary, make sure the call you

want to remove from hold is highlighted and press Resume.

Then...

Press

(a blinking line button).

Basic Call Handling