Cisco 7985 Manual Sistem - Halaman 18

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Softkey Templates

Tip

To refresh the softkeys for an application in the nonstandard softkey template, choose the standard

softkey template that is already associated with the nonstandard softkey template. For example, if the

administrator originally copied the Standard User template and deleted some buttons, choose the

Standard User softkey template by clicking on the Add Application button. This adds the buttons that

are included in the chosen softkey template.

The number of softkeys in any given call state cannot exceed 16. A message displays, and the add

application procedure stops when the maximum number of softkeys is reached. The administrator must

manually remove some softkeys from the call state before trying to add another application to the

template.

The Delete Application button allows the administrator to delete application softkey templates that are

associated with a nonstandard softkey template. Only the softkeys that are associated with the

application get deleted. When softkeys are commonly shared between applications, they remain in the

softkey template until the last application that shares the softkeys is removed from the softkey template.

Configure Softkey Layout

The administrator can configure softkey sets for each call state for a nonstandard softkey template. When

the administrator chooses Configure Softkey Layout from the Related Links drop-down list box on the

Softkey Template Configuration window and clicks Go, Softkey Layout Configuration displays.

The Softkey Layout Configuration pane contains the following fields:

•

Table 43-4

Call State

Connected

Connected Conference

Connected Transfer

Digits After First

Off Hook

Off Hook With Feature

On Hold

On Hook

Remote In Use

Ring In

Ring Out

Cisco Unified CallManager System Guide

43-18

Call states—This drop-down list box displays the different call states of a Cisco Unified IP Phone.

You cannot add, update, or delete call states. The call state that gets chosen from the drop-down list

box indicates the softkeys that are available for that call state.

Call States

Description

Displays when call is connected

Consultation call for conference in connected call state

Consultation call for transfer in connected call state

Off-hook call state after user enters the first digit

Dial tone presented to phone

Off-hook call state for transfer or conference consultation call

Call on hold

No call exists for that phone.

Another device that shares the same line uses call.

Call received and ringing

Call initiated and the destination ringing

Chapter 43

Cisco Unified IP Phones

Table 43-4

lists the call states.

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