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Answering Calls

Your Cisco IP Phone works just like a regular phone. But we make it easier for you to answer calls.

Procedure

When your phone rings, press the flashing line button to answer the call.

When you are on an active call, you know that a call is waiting when you hear a single beep and

see the line button flash.

Procedure

Step 1 Press the line button.

Step 2 (Optional) If you have more than one call waiting, select an incoming call.

You can send a ringing call to your voicemail system (if configured) or to a preset phone number. If

not set up, the call is rejected and the caller hears a busy tone.

Procedure

Decline a call by performing one of the following actions:

Press Decline.

If you have multiple incoming calls, highlight the incoming call and press Decline.

Use do not disturb (DND) to silence your phone and ignore incoming call notifications when you

need to avoid distractions.

When you turn on DND, your incoming calls are forwarded to another number, such as your

voicemail, if it is set up.

When DND is turned on, the header section of the phone screen changes color and Do not disturb

is displayed on the phone screen.

When you turn on DND, it affects all lines on your phone. However, you will always receive intercom

and emergency calls, even when DND is turned on.

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Cisco IP Phone 8841/8851 and 8861 User Guide