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Update Your Headset Firmware on Cisco Jabber

You can update your headset software on any computer running Cisco Jabber version 12.5 or later. Jabber

automatically begins the update process if a new Firmware Release is available.

During the upgrade, the LEDs on the Cisco Headset 561 and 562 base blink in sequence from left to right.

After the software upgrade completes successfully, the LEDs return to their idle state.

Procedure

Connect your Cisco Headset 500 Series to a computer running Cisco Jabber.

Care for Your Cisco Headset 500 Series

To clean your headset, use only a dry soft cloth to gently wipe the ear pads, microphone, and headset base.

Do not apply liquids or powders directly to the headset. As with all non-weatherproof electronics, liquids and

powders can damage the components, cause failures, and will void the headset warranty.

Cisco Headset 500 Series User Guide

Troubleshooting