Cisco CM 7 Panduan Memulai Cepat

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The Cisco Unified IP Phone for

Administrative Assistants

What's on my desk?

Hello, thanks for calling

Could you hold, please?

Let me transfer you

Can't talk right now

My phone, your number

We (all) need to talk

I'll call you

Tips & hints

What's on my desk?

Congratulations! Your new Cisco Unified IP Phone

has arrived. It can help you manage your boss's

phone communications by enabling you to:

• Share your boss's phone extension on your

phone so you can answer calls, transfer calls,

and forward calls to voice mail.

• Set up and manage impromptu phone

conferences.

• Make phone calls more efficiently using speed

dial, predial, and redial.

• View current and missed calls.

• Handle calls on multiple lines (if available).

Hello, thanks for calling

When a new call rings on your phone, you'll see

these indicators:

• A flashing amber line button

• An animated icon

next to the button.

• A call window that displays caller ID.

To answer the call, lift the handset. Or press the

flashing amber button

or the Answer softkey.

If you get a second call while you're talking on the

first call, a second window opens.

Press the Answer softkey to connect the second call

, which puts the first call on hold

automatically.

Keep these tips in mind when you're handling

multiple calls:

• The softkeys across the bottom of your phone

screen affect the active window only.

• The active window is darker than the other

windows.

• You can use the navigation button below your

phone screen to move between windows.

Could you hold, please?

To put a call on hold, press the Hold softkey.

The hold icon

appears and the line button

flashes green

To retrieve a call from hold, press the flashing

green button or the Resume softkey.

Keep in mind:

• Pressing the Answer softkey to connect a new

call puts an existing connected call on hold

automatically.

• Before using Resume, make sure the

appropriate call window is active (the active

window is darker). If necessary, navigate to it.

Let me transfer you

To transfer a call:

1. Start from a connected call

(not on hold).

2. Press the Transfer softkey.

3. Dial the transfer recipient's number (or use

speed dial).

4. Wait for the recipient to answer or skip to

Step 5.

5. Press Transfer again to complete the transfer.

Can't talk right now

Using Immediate Divert

To easily send a call to voice mail, just press iDivert

when the call is ringing, connected, or on hold.

Americas Headquarters

Cisco Systems, Inc.

170 West Tasman Drive

San Jose, CA 95134-1706

USA

http://www.cisco.com

Tel:

408 526-4000

800 553-NETS (6387)

Fax:

408 527-0883

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owners. The use of the word partner does not imply a partnership relationship between Cisco and any

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