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Call Forwarding (Conditional)

The following describes how to set a "conditional" call forward or divert where

incoming calls are diverted to an extension that you specify under certain

conditions i.e. if you are already busy on a call or if the call goes unanswered.

You can also specify that internal calls are treated differently from external

calls.

Note: Use this option to call forward or divert both the primary and any

additional lines presented on your phone.

 Using I.E or Chrome, (other browsers may give unpredictable results),

browse to

http://cent-2-007.uopnet.plymouth.ac.uk

option, "Cisco Unified Communications Self Care Portal"

 Login with your user ID (personal extension number) and your university

computer account password.

 From the left hand menu choose Phones, then Call Forwarding and

expand Advanced calling rules. Use the drop down dialogue to select

either Voicemail or specify another internal number. Fig 1 refers.

Figure 1

If you have more than one extension number configured on your phone, the

other line numbers are listed below the primary line.

Note that there are options for specify how internal calls are handles and

options for how external calls are handled.

Once all of the configuration changes are complete. Click Save.

Technology & Information Services – IP Telephony User Guide

and click on the second